How do I order my Letterman Jacket?
You can reach our team via email at contact@sportslockeroftn.com or by calling us at (865) 938-9595. We are here to assist you with any inquiries you may have.
Best, though, is to come to the store and get fitted so that your jacket fits perfectly. You can then design the Jacket so it tells your story and shows off all your accomplishments!
How do I update my Letterman Jacket?
We can add patches to your Jackets at any time. We make the patches in-house so you can be sure they will match the patches we sowed on the jacket when you first ordered it!
What is the return policy for Letterman jackets?
With the customization of each Jacket, it is not possible to return a Jacket with patches on it, but WE WILL MAKE IT RIGHT. If you are not satisfied with the jacket we will make updates and ensure it is exactly as you designed it when you placed the order.
How long does shipping take for orders?
Delivery times may very depending on the season and if the jacket is in stock. Typical delivery time is 3-5 weeks in the spring and 6-9 weeks in the fall. Plan ahead and order your jacket early so you have it when the days get cooler!
Can I customize my Letterman jacket?
Yes, you can customize your Letterman jacket with your name, school logo, and sleeve patches. During the ordering process, you will have the option to select customization features to make your jacket unique.
What payment methods do you accept?
We accept various payment methods including cash, credit cards (Visa, MasterCard, American Express). All transactions are secure and encrypted for your safety.
Address
We are located at 813 Kermit Drive, Knoxville, TN 37921
We are right behind the Dunkin Donut on Merchants Road. Enter the parking lot behind the Dunkin Donut drive-thru lane.
